FAQ

How do I place an order?

You can place an order by selecting the "Start Creating" button on the top of the page, you then go through a simple step based approach where you upload your design, select your desired product & color, select your print areas & select your sizes & quantities!

What types of products can I customize?

We offer a variety of customizable products, including t-shirts, hats, mugs, and other apparel. Our design tool lets you personalize each item with various options to give you exactly what you need

Can I upload my own design or logo?

Yes, you can upload your design or logo directly to our online design tool. Make sure it's a high-quality image for the best print results.

What is your return policy?

Since each product is made to order, we generally don't accept returns unless the item is defective or the print quality is not satisfactory. Please contact our customer support for assistance.

How long will it take to receive my order?

Production times vary depending on the complexity of your design and current order volume. On average, expect orders to ship within 5-7 business days. You'll receive tracking information once your order is dispatched.

Do you offer bulk discounts?

Yes, we offer discounts for bulk orders. Please contact our customer support team with your requirements to receive a custom quote.

What file formats are accepted for custom designs?

Our system accepts popular file formats such as PNG, JPEG, and SVG. Make sure the file resolution is high enough for quality printing.

Can I preview my design before ordering?

Absolutely! Our online design tool provides a real-time preview of your customized product, giving you confidence in the final look before placing your order.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed through an encrypted, secure payment gateway.

How can I contact customer support?

You can reach our customer support team via email, phone, or through our website's contact form. We're here to help with any questions or issues you may have.